Candescent's banking platform was already serving financial institutions across the country, but the experience had started to show its age. Votive reimagines banking around personalization, intelligent insights, and helping customers understand what to do next, not just what happened yesterday.

My Role

Visual design, design systems, and making complex financial products feel a little more human.

I designed experiences across mobile and desktop, helping evolve the visual language and create consistency across a platform that was growing in entirely new directions.

The Results

The redesign established a new direction for the platform, helping Candescent evolve beyond traditional digital banking while creating a more personal, proactive experience for customers. Users consistently described the experience as modern, trustworthy, and intuitive—exactly the qualities the redesign set out to reinforce.

Using design to help the platform grow in new directions

Candescent recognized that the future of digital banking would require more than managing transactions—it would require helping financial institutions deliver smarter, more personalized experiences to their customers.

Introducing new ideas was only part of the challenge. Banking is deeply habitual, and customers rely on patterns they already understand. Much of the design work was spent creating connections between experiences, evolving the visual language, and ensuring the platform felt cohesive as entirely new capabilities were introduced.

Candescent recognized that the future of digital banking would require more than managing transactions—it would require helping financial institutions deliver smarter, more personalized experiences to their customers.

Introducing new ideas was only part of the challenge. Banking is deeply habitual, and customers rely on patterns they already understand. Much of the design work was spent creating connections between experiences, evolving the visual language, and ensuring the platform felt cohesive as entirely new capabilities were introduced.

More than a color swap.

More than a color swap.

Each implementation needed to feel authentic to the institution behind it while remaining part of a larger, cohesive platform.

Each implementation needed to feel authentic to the institution behind it while remaining part of a larger, cohesive platform.

Each implementation needed to feel authentic to the institution behind it while remaining part of a larger, cohesive platform.

More Work

More Work

Fuzzy

Trust & Safety

Bank of America

Fintech